CLINIC ETIQUETTE

Please ensure you arrive 10 minutes prior to your appointment to commence all paperwork & numbing. If you are running late, your appointment may need to be rescheduled as adequate time is needed to perform treatment.  *Please note your deposit may be lost.
Due to health and safety reasons, please do not bring children or groups of friends to your appointment. The treatment room is for the technician and client only. As you can understand, 100% focus is required on you and we do not want to compromise your treatment.

TREATMENT INFORMATION

To book any appointments, you must pass all Cosmetic Tattoo Eligibility Questions, be able to adhere to all Pre-Procedural & After Care information. If you do not adhere to all information, this will heavily affect your results. If you arrive to an appointment not adhering to pre-procedural information, Tara can cancel your appointment and your deposit will be lost.

If there are any active cold sores, acne, moles or blemishes where the procedure is to be performed, Tara must be notified immediately as your appointment may be postponed for a future date once blemishes have cleared or moles have been removed and healed.

If you are pregnant or breastfeeding, please advise Tara and treatment will have to be postponed.

Please be aware that all cosmetic tattoo treatments are an art rather than a science. All skin types heal differently, and results can vary from client to client. Cosmetic Brows & Co cannot guarantee successful results on 100% of our clients as everyone’s skin heals and accepts the pigment differently. Prospective clients should review all information contained on this website and during the pre-procedure consultation as we do not offer refunds on deposits or treatments

DEPOSITS

A $100 booking deposit is required to book any Client treatment at Cosmetic Brows & Co. Without a deposit, no appointment time or date can be confirmed or secured. Touch up appointments require a $30 booking deposit.

Deposits are strictly NON-REFUNDABLE or TRANSFERABLE to another person or treatment. Please ensure you read all information thoroughly before securing with a deposit. Deposits are to be made via the online booking system or in salon. Deposits will be deducted from the total price that is to be paid on the day of the procedure or put onto an interest-free payment plan.

* If you are booking 2 x appointments, 2 x deposits will need to be paid to secure any dates and times.

PRICING

Cosmetic Brows & Co reserves the rights to refuse its services and prices are subject to change at any time.

If you have had your brows cosmetically tattooed before, treatments are quoted individually based on existing pigment, shaping and quality of the skin. Prices will differ from client to client.

APPOINTMENT CONFIRMATIONS

If you have a treatment secured, you will receive a Confirmation via SMS 2 days prior to your appointment. You must respond to this on that day or if you can’t please contact Tara on 0401 523 114 to confirm. If no response is heard, your appointment will be cancelled & filled by another client.

PAYMENT PLAN POLICY

Cosmetic Brows & Co offers Afterpay and Zippay on all cosmetic tattoo procedures. A $100 booking deposit required to secure any date and time, and the remaining balance can be finalised using Afterpay or Zippay. If you wish to use this service, please ensure you have signed up to Afterpay or Zippay & downloaded the app & checked your credit limit PRIOR to arriving at Cosmetic Brows and Co. There will be a 6% Surcharge on and treatment booked on an external paying system.

RESCHEDULE POLICY

If you need to reschedule your appointment, this must be done at minimum 72 hours prior to the appointment and your deposit will not be lost. If less than 72 hours is given, the deposit will be lost & another booking deposit will need to be paid to reschedule your appointment.

If you need to make any changes to your current appointment, please contact Tara on 0401 523 114 or via email info@cosmeticbrowsandco.com.au.

CANCELLATION & NO SHOW POLICY

If you do not show for your appointment and no notice is given at least 48 hours via email to info@cosmeticbrowsandco.com.au or contact to 0401523114, your deposit will be lost. Before your next appointment is booked, you must pay half of the total price upfront prior to the treatment.

If Booking is cancelled less than 48 hours prior this will incur a cancellation fee of $100AUD.
A new deposit will be required when booking another treatment if you fail to no show or give insufficient notice to a previous treatment.

EXISTING BROW TATTOO

If you have an existing cosmetic tattoo in the area you wish to be treated, photos must be sent to Tara 0401 523 114 PRIOR to booking. The work must be assessed first for approval.

Cosmetic Brows & Co can refuse service if your existing brow tattoo cannot be covered. In some cases, if initially tattooed incorrectly, clients may need to commence removal treatments prior or let the pigment fade over time before getting their brows re-done. Ideally, pigment needs to be faded by 80% to refresh the colour.

Cosmetic Brows & Co does not do 5-8 weeks touch ups on non-existing clientele as each technician uses different brands of pigments and artistic style. If you require this, please contact your initial technician.